Privacy Policy
Effective Date:04.03.2024
RoutingWays (“we,” “our,” “us”) is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website or services. By using our website and services, you consent to the data practices described in this policy.
1. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII). The types of information we may collect include:
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Personal Information: Your name, email address, phone number, billing information, and other information you provide when creating an account, signing up for newsletters, or contacting us.
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Usage Data: Information on how you access and interact with our services, including IP addresses, browser types, referring/exit pages, and timestamps.
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Device Information: Data related to the device you use to access our site, including device identifiers, hardware model, operating system, and mobile network information.
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Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to gather information about your interactions with our website.
2. How We Use Your Information
We may use your information for the following purposes:
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To Provide Services: Process your transactions, manage your account, and deliver our services effectively.
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Customer Support: Respond to your requests, provide troubleshooting, and offer technical assistance.
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Marketing and Communications: Send promotional materials, newsletters, or service-related updates with your consent.
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Analytics and Improvements: Analyze usage data to improve our services, website functionality, and user experience.
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Security and Compliance: Ensure the security of our services and comply with legal obligations, such as fraud detection and compliance with applicable laws.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following ways:
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Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., hosting, payment processors, customer service).
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Legal Compliance: If required by law, we may disclose information to comply with legal obligations, court orders, or government requests.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
5. Your Privacy Rights
Depending on your location and the applicable privacy laws, you may have the following rights:
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Access: The right to request access to the personal information we hold about you.
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Correction: The right to correct any inaccurate or incomplete personal data.
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Deletion: The right to request the deletion of your personal information, subject to certain conditions.
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Data Portability: The right to request a copy of your personal data in a commonly used format.
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Withdraw Consent: The right to withdraw your consent for marketing communications or data collection.
To exercise these rights, please contact us at.
6. Security Measures
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. We use encryption, secure servers, and other industry-standard security protocols to safeguard your data.
7. International Data Transfers
If you are located outside of the country where we process data, your information may be transferred and processed in countries with different privacy laws. We take appropriate safeguards to ensure that your data is protected, in line with this Privacy Policy.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on our website and update the “Effective Date” at the top of this page. We encourage you to review this policy periodically for any updates.